Shipping policy

We’re so excited for you to get your order from The Carter Collective! Because we partner with trusted suppliers to bring you the best selection, please read the details below:

  1. Processing Time:
    • Orders are processed within 2-5 business days.
  2. Shipping Time:
    • Standard shipping typically takes 7-14 business days. Some items may arrive sooner, and some may take a bit longer depending on the supplier.
    • You will receive a tracking number by email as soon as your order ships.
  3. Multiple Packages:
    • If you order multiple items, they may ship separately. Don’t worry—each item will have its own tracking info.
  4. Delays:
    • We’re not responsible for shipping delays caused by carriers or customs, but we’ll always do what we can to help.
  5. Wrong Address:
    • Please double-check your shipping address! We’re not responsible for orders shipped to incorrect addresses provided by the customer.

If you have any shipping questions, reach out to us at thecartercollective1217@outlook.com and we’ll be happy to help!